Bank Global

FAQ

Bank Global Inc. All rights reserved

Frequently Asked Questions

24/7 and free help with frequently asked questions and answers to them

For example: how to contact bank

You asked - we answer

Bank Global continues to operate as usual

How to make a transfer from a Global Bank

In the Global Bank mobile app, find "Payments" → "Global Bank Client" and type in the search bar the name or phone number of the person you want to transfer money to.

Transaction notifications

How to connect "Notifications about operations"?

In the Bank Global application, at an ATM, by calling 100, or at any bank office.

How much do transaction notifications cost?

The cost of the service is 1 or 5 dollars per month, depending on the type of card.

How to make a transfer from a card to a any bank card

The easiest way to pay for your phone is with an SMS command: send a message to number 100 with the required amount, for example, 500 dollars.

To put money on another person's phone, send their number and amount to 600.

Other questions:

To enter, you can use login + password, phone + password , as well as a QR code if you have a mobile application installed and a phone that is password protected. You must have SMS-banking connected.

Logging in to Global Bank and all transactions in it are confirmed by one-time SMS codes - it's safer that way. In order for us to send you such codes and notifications about debits and credits, connect, though the transition does limit overflow.

Without a banking service agreement, you will not have access to all the features of Global Bank. Come to any Global Bank office with your passport and card to conclude an agreement — it will enter into force immediately after signing.

You can use Global Bank around the clock. Most operations are performed immediately. Payments, bank account transfers and some other transactions may not be available during non-working hours or during technological breaks, but are executed no later than the next business day.

The web version of Global Bank works on computers with the latest (as well as the previous two) versions of Google Chrome, Browser, Mozilla Firefox, Opera, and Safari browsers. If some functions of Global Bank do not work correctly, we advise you to update your browser by downloading a new version from the developer's website. You can also log into the Internet Bank from your tablet and smartphone.

You can enable face or fingerprint login on a device that has biometric recognition technology installed and configured, such as Touch ID or Face ID. To enable fast biometric login, set a strong password on your device and set up biometrics.

Do you have any more questions? If so, you can try using the search bar to find the information you need. If that doesn't help, feel free to contact us and we will do our best to provide you with more specific and personalized assistance.